Privacy-Policy

The website www.entrustsoft.in is owned and operated by the registered company eNTrust Software & Services Private Limited,(Block 6, Level 2 & 4, GKS Technology Park, DLF Infocity SEZ, 1/ 124 Mount Poonamallee Road, Chennai - 600 089, Tamilnadu, India with registration CIN No.U72300TN2012PTC087339).

Introduction

This privacy statement applies to any processing of personal data on entrustsoft.in which is hereinafter referred to as the "Website".

Definitions

Personal data in this regard shall mean any information relating to an individual who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

Processing shall mean any operation which is performed on personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

How we process your personal data

Personal data automatically collected when you browse the Website

When you visit the Website for informational reasons, i.e. without being registered, we will automatically gather and store certain information (e.g. ip address, location, the browser used, the date and time of visit, pages visited). We use such data only to assist us in providing an effective service (e.g., to adapt our website to the needs of your end user device or to allow you to log into our website). The personal data collected is necessary to provide you with the website. The legal basis for this processing activity is Article 6 (1) 1 lit. b of the European General Data Protection Regulation ("GDPR").

Registration for our services

We will process personal data actively provided by you, e.g. when you register with us by setting-up a contact record, sending us requests or questions or access downloads. Such personal data may contain your name, e-mail address, contact details, company affiliation, country, request and other related information.

eNTrust collects and uses personal data only to provide you with the services you requested, to administer your contact record, identify you and to communicate with you. We also interact with you via our general enquiry sections or responding to complaints or general feedbacks given by you on our services or because we had or have a contract with you in place.

We may also contact you with regards to your satisfaction with our products and services and may conduct other surveys.

For this, the legal basis is Article 6 (1) 1 lit. b GDPR.

We use the personal data and contact data you provide by registration to inform you directly about our additional products and services. The use of your personal data for directly advertising related products and services is a legitimate interest for us as a provider of this website, Article 6 sec. 1 sent. 1 lit. f GDPR.

You can object to the use of your personal data for direct marketing at any time. We will then refrain from any processing to the extent it is related to such purposes. You can inform us about your objection by sending a mail to privacy@entrustsoft.in Your personal data is, in the absence of exceptions within the specific services mentioned below, retained for as long as your user account is used. If there has been no activity on your account, your personal data will be erased once the purpose has been fulfilled. Statutory storage obligations or the need for legal actions that may arise from misconduct within the services and can lead to a longer retention of your personal data. In this case, we will inform you accordingly.

Data collected from third party sources

We may also collect personal data about you such as your name and contact details for providing you with information on products and services, coming from third party resources on trade fairs and webinar vendors we are participating in.

Legal basis for this processing is Article 6 (1) 1 lit. f GDPR as it is our company group’s legitimate interest to maintain our user base, bring new users to the Website and inform (potential) users about services organized and provided by eNTrust.

Informational e-mails

With your email address you can subscribe to our informational e-mails that provides you with the latest news about our products and services if you consent to receiving such e- mails. The legal basis for this processing is Article 6 sec. 1 sent. 1 lit. a GDPR. Your email address will be retained for as long as you are subscribed to our informational e-mails and for 36 months of inactivity thereafter.

Automated decision making

We do not use your personal data for automated decision making which produces legal effects concerning you or similarly significantly affects you.

Recipient of your personal data

Your personal data will be disclosed to the following parties:

Group internal recipient

Within the eNTrust company group, your personal data may be transferred to various entities. The legal basis for such transfer is eNTrust’s legitimate interest in the provision of a shared custom support, administration and internal IT department as well as our company group’s legitimate interest to guarantee smooth operations between our entities for the purposes set out above. Personal data may be transferred outside of the country in which it was collected

Third party recipients

We engage third party companies and individuals who assist us in providing the services we offer through this website. Your personal data will be disclosed e.g. to the following third parties and partly their sub-processors based also outside EU/EEA:

Therefore, our contractors will only use your personal data to the extent necessary to perform their functions and will be contractually bound to process your personal data only on our behalf and in compliance with our requests.

We may disclose your personal data if legally entitled or required to do so (for example if required by law or by a court order). The legal basis for this processing is Art. 6 (1) 1 lit. C GDPR.

International data transfer

Within the scope of our information sharing activities set out above, your personal data may be transferred to other countries (including countries outside the European Union) which may have different data protection standards than your country of residence. Please note that data processed in a foreign country may be subject to foreign laws and accessible to foreign governments, courts, law enforcement, and regulatory agencies. However, we will endeavor to take reasonable measures to keep up an adequate level of data protection also when sharing your personal data with such countries.

Retention periods

We strive to keep our processing activities with respect to your personal data as limited as possible. In the absence of specific retention periods set out in this policy, your personal data will be retained only for as long as we need it to fulfil the purpose for which we have collected it and, if applicable, as long as required by statutory retention requirements.

Security

We take market standard precautions to protect personal data. When our download form asks users to provide personal data, that personal data is encrypted and is protected with market standard encryption software - SSL. While on a secure page, the lock icon in the top of web browsers such as Microsoft Internet Explorer is present.

Unfortunately, no data transmission or processing can be guaranteed to be 100 % secure. Accordingly, despite our efforts to protect the personal data, eNTrust is not in a position to guarantee or warrant the security of the personal data.

Revision of the Privacy Statement

eNTrust may change or update the privacy statement without notice. All such changes will take effect once they have been posted on the Website. It is your responsibility to monitor such updates. The privacy statement was last updated on the date stated at the beginning of this privacy statement.

Contact Details

If you are concerned about use of the Data or have any questions regarding this Privacy Statement, please contact our data protection officer via dataprotection@entrustsoft.in or by getting back the same postal address as listed below. eNTrust regrets that only general queries about the privacy statement can be responded to via e-mail.

We wish you a pleasant, enhanced user experience at the Website!

eNTrust Software & Service Pvt Ltd.

ADDRESS 1

Block 6, Level 2 & 4,
GKS Technology Park,
DLF Info City SEZ,
1/124 Mount Poonamallee Road, Manapakkam, Chennai-600089

ADDRESS 2

Raheja Towers, 6th Floor, Alpha wing,
177 Anna Salai,
Chennai - 600002